FAQ

Frequently Asked Question

F A Q

Click wallet and select the transaction type (TRC20/ERC20/BEP20) to generate the cryptocurrency recharge wallet address, then copy your deposit wallet address to the exchange and transfer it to complete the deposit.
The speed of cryptocurrency transfers will be determined by the speed of the blockchain network. If your deposit has not been credited to your account for a long time, please contact U+ official customer service, and the specialist will assist you as soon as possible.

To ensure the security of your withdrawals, you'll need to set a withdrawal password and complete Google Authenticator two-factor authentication before your first withdrawal. Once that's done, follow these steps: 1.Enter your wallet address and the withdrawal amount. 2.Input your Google Authenticator code and your withdrawal password. 3.Submit your request and wait for the withdrawal to be processed.
If your withdrawal has not been received to your account for a long time, please contact U+ official customer service, and the specialist will assist you as soon as possible.

U+ members can withdraw their deposits and rebates without the requirement of 1X turnover, providing members with a better and more flexible entertainment environment.
※Notice: If you have claimed a bonus that has a specific wagering requirement, you must meet those promotion-specific rules before you can make a withdrawal.

TRC-20 transaction fee is 1 USDT per transaction
ERC-20 transaction fee is 1 USDT per transaction
BEP-20 transaction fee is 1 USDT per transaction
※U+ will not charge any additional percentage fee on the withdrawal amount. The actual fee amount will be based on the withdrawal interface. Please feel free to use it.

If you can't receive the verification code in your mailbox, you can use Google Authenticator verification service. After successfully binding with Google, you can use the two-step verification app to withdraw and verify on U+ in the future, bringing you a more convenient experience and enhanced data security upgrades.

※Bind GA teaching:After downloading the Google Authenticator app from the app store, click U+ wallet and select withdrawal. You can find the area for binding GA at the bottom. You can quickly link to GA via QR code or verification key. In the future, you will no longer need to receive verification codes via mobile phone or email. You can directly authorize withdrawals using the six-digit verification code that changes every 30 seconds via GA. For more information or operational questions, please contact U+ official customer service, and the specialist will assist you as soon as possible.